Our Services
Elevate your business to new heights, boost customer satisfaction, and streamline operations through a strategic partnership with Auratel USA. Our call center outsourcing services not only offer long-term cost efficiency but also provide a distinct advantage in the global market. With dedicated agents ensuring a consistently high-quality customer experience, companies can redirect valuable time and resources towards their essential functions and objectives.
Customer Service
We deliver the exceptional customer care your clients deserve by leveraging the unique culture, skills, and talent of our agentstailored to exceed your clients' expectations at every interaction.”
Verification Specialists
Empower your business with our compliance-focused inbound and outbound verification experts. Through rigorous procedures, we ensure precise data verification, fostering trust and reliability.
Cost-Efficiency
We recognize revenue growth is a top priority for any company, and hiring locally can pose challenges. Partnering with Auratelusa ensures maximum value for your investment without compromising performance. Our tailored solutions drive efficiency and growth, allowing you to boost revenue without the limitations of traditional hiring.
Workforce Management
"Enhance your operations using our comprehensive workforce management solution. By effectively pooling and managing employee skills, we guarantee consistent project performance, maximizing productivity, and ensuring optimal resource utilization.”
Seasonal Staffing
To help businesses efficiently manage fluctuations in demand, maintain operational efficiency, and deliver quality service or products during peak periods.
Technical Support
Our tech support is grounded in customer care, supported by extensive product knowledge acquired through continuous training. Our goal isn't solely to resolve issues, but to ensure that every customer hangs up the call with a smile. We're committed to delivering a positive and satisfying experience, offering solutions that extend beyond mere problem-solving
Appointment Setting
By employing rigorous verification processes, leveraging efficient scheduling tools, mastering time management techniques, and utilizing experienced telemarketers, we ensure the successful setup of appointments.
Leadership & Management Training
Our acclaimed training resources cultivate brand experts ready for leadership roles. Supported by our committed trainers and virtual tools, we equip customer support teams with the essential skills to ensure customer satisfaction and foster enduring.
Recruitment
We meticulously screen and select top-tier candidates, ensuring you access a pool of exceptional talent that perfectly matches your organization's needs and culture."